About Us
Sangamon Insurance is one of the most respected agencies in Illinois. That respect does not come at a cheap price. We have gained customer loyalty and satisfaction by going beyond the general customer service needs. Our consultative customer service approach has contributed to a consistent agency growth of relationships and premiums. We not only look to satisfy the needs of our customers, but we immerse ourselves in the various aspects of their personal lifestyle and business culture to develop insurance programs tailored to maximize the agency-customer relationship.
Mission Statement
At Sangamon Insurance Inc. we are committed to providing the finest insurance products at a reasonable cost, backed by superior customer service. We will strive to stay up to date on the advancements in the insurance industry, with a commitment to technology to better serve and communicate to our customers.
Our Values are:
Credibility –We must be honest and accurate providing trustworthy expertise.
Flexibility – We must be ready, willing and able to adjust to change and adapt to our customers ever changing needs.
Accountability – We are responsible for our actions, products, decisions, and policies and are accountable to our customers, our employees, our stockholders and the communities we serve.
Respect – We will respect our employees and customer’s unique values, needs and individual dignity. Each and every employee will be vital to the success of the company and they will be treated accordingly.
Sense of Urgency – We have a bias for action. We are committed to prompt, effective service to the policyholders and our employee human resource needs.
Balance - We must recognize the importance of balance to our overall success and foster a healthy working environment that provides opportunity for physical, social, emotional, mental, and spiritual balance.
Team Work - We are committed to unifying our every effort through teamwork in order to maximize our efficiency and productivity.
